Voicemail Screening
Stop scam voicemails before they reach your parent.
Medicare impersonators. IRS arrest threats. Grandchild emergency calls. AI listens to the voicemail the moment it lands, flags the scam, and warns your parent in plain language — before they ever press play.
How it works
Three steps. Zero effort for your parent.
A one-time carrier setup takes about two minutes, then it runs quietly in the background.
- 1
Missed call is forwarded to MeMe Care
If your parent doesn't pick up, the call rolls over to a private MeMe Care number you set up once with their phone carrier. Nothing changes on their phone.
- 2
AI listens and analyzes
The voicemail is transcribed and run through our scam classifier — the same one that flags scam mail. It decides: scam, suspicious, or safe.
- 3
Your parent sees a clear warning
Scam voicemails show a red banner: "This looks like a scam. Don't call back. Call your family first." You get a push notification on your phone the same second.
What we catch
The scams that target seniors the hardest.
Seven out of ten robocalls to seniors are scams. These are the five we see most often in voicemail.
Medicare & Social Security impersonation
"Your Medicare card has been suspended." "Your Social Security number has been flagged." Neither agency calls you to say this. Ever. We flag it the moment we hear it.
IRS debt and arrest threats
"You owe back taxes. A warrant is out for your arrest unless you call this number today." The real IRS sends letters — not voicemails threatening jail.
Grandchild emergency scams
"Grandma, it's me — I'm in jail, please don't tell Mom or Dad, I need bail money." Often now with cloned voices. We spot the emotional-urgency pattern regardless of the voice.
Pig-butchering investment openers
"I found your number by accident but you seem nice — can we talk about a crypto opportunity?" These slow-build scams start with a warm voicemail. We catch the opener.
AI voice cloning attempts
Scammers now clone a grandchild's or spouse's voice from a 3-second clip on social media. We don't trust the voice — we analyze the ask. If the ask is money or secrecy, we flag it.
What we don't do
A short list of things we refuse to do.
Your parent's voicemails are some of the most private audio in their life. Here's what that privacy looks like.
Record or store your parent's voicemails
Zero data retention. Voicemails are transcribed, classified, and deleted from our systems within five minutes — never kept on our servers. Your parent's phone holds the only copy of the audio, and only until they delete it.
Give medical or financial advice
If a voicemail is from a pharmacy or the bank, we say "this looks like a pharmacy calling" — we don't tell your parent what to do about it. That's your family's call, or their doctor's, or their banker's.
Tell your parent to act
We never say "call them back" or "pay this" or "sign this." Our one piece of advice is always the same: "Call your family first." You know your parent's situation. We don't.
Pricing
$6.99/month per seat.
Voicemail Screening is a monthly add-on, available on our Standard and Family plans. Add it to any eligible seat from the family dashboard — no separate account.
Not on Starter or Weekend Pass. Family 2 and Family 3 plans get the add-on per seat — enable it only for the parents who need it.
Setup
Two minutes, once. Done by you, not them.
You'll enter your parent's phone number and carrier, and the dashboard walks you through the conditional-call-forwarding codes to dial on their phone. It's three short codes. Takes two minutes.
No new phone, no new number, no app change for your parent. Their existing voicemail still works for friends and family — we just intercept the ones they miss.
Frequently asked questions.
What is CCF?
CCF stands for Conditional Call Forwarding — a feature your phone carrier has had built in for decades. It tells the carrier "if I don't answer or my phone is off, forward the call here instead." You dial three short codes on your parent's phone to turn it on. We walk you through it step by step.
What happens if my parent's phone is offline?
That's actually when the forwarding fires hardest — if their phone is off or unreachable, carriers forward those calls to us by design. The voicemail still reaches their phone when it comes back online, and our warning is waiting next to it. No call is silently lost.
Can my parent still get legitimate voicemails?
Yes — always. We label, we don't block. Every voicemail reaches your parent's phone. We just mark the suspicious ones with a red warning banner, and put safe ones at the top of their list with no interruption. Their doctor, their grandkids, and their plumber all come through normally.
What if I disagree with a scam label?
Tap "Mark safe" on the voicemail in the family dashboard. That removes the warning on your parent's phone and tells our system to learn from it. We also run a weekly review of every disagreement — our classifier gets better every month.
What carriers do you support?
At launch: AT&T, T-Mobile, Verizon, and US Cellular — covering about 95% of US cell customers. We'll add MVNOs (Mint, Cricket, Visible, and others) as we verify each one's forwarding codes work correctly. If your carrier isn't supported yet, we'll tell you during setup and add you to the waitlist for that carrier.
Is this HIPAA compliant?
Not relevant for consumer accounts — MeMe Care isn't a HIPAA-covered entity for families. For organizations in regulated verticals (home health, hospice, senior living), we offer HIPAA-compliant tenant deployments with a signed Business Associate Agreement. Reach out through our organizations page.
Ready to protect your parent's ear?
If you're already on Standard or Family, enable it in two taps. If you're still on Starter or Weekend Pass, upgrade to add it.