Scam mail detector
Is this letter a scam?
Photograph any suspicious letter. MeMe Care reads it out loud and flags fake Medicare urgency, IRS impersonation, Social Security threats, and payment pressure — before a dollar moves.
What it catches
The letters older adults get the most.
Scam mail is designed to look like it came from someone trustworthy. MeMe Care flags the tells that a seasoned eye would catch.
Fake Medicare or Social Security letters.
Real Medicare and Social Security letters don't pressure you to call a phone number within 24 hours. MeMe Care flags urgency language that shouldn't be there.
Payment demands that smell wrong.
"Send a money order." "Pay with gift cards." "Wire the balance." Real institutions don't ask for any of that. MeMe Care calls it out and suggests checking with family first.
Wrong name on the envelope.
During setup you told MeMe Care who lives in your household. If a letter is addressed to an unfamiliar name, it could be misdelivery, identity theft, or a scam — MeMe Care says so plainly.
How it works
Three steps. Voice in, voice out.
No typing. No menus. No tiny buttons. Built for the person holding the letter.
- 1
Snap a photo.
Open MeMe Care, point the camera at the letter, tap the big button. No lining up. We figure out the framing.
- 2
Hear it explained.
A warm voice describes what the letter looks like and calls out anything suspicious — in plain language, at a patient pace.
- 3
Ask anything back.
"Is this really from Medicare?" "Should I call this number?" MeMe Care answers honestly and suggests confirming with someone you trust before acting.
Why it matters
Scam mail is a multi-billion-dollar problem — and it's aimed at older adults.
The FTC reports that older adults lost over $3 billion to fraud in 2023, and mail remains one of the top channels. The scams work because the letters look official — letterhead from an agency that doesn't exist, an official-sounding case number, a deadline that feels real.
MeMe Care doesn't judge the letter for you. It describes what it sees — the tone, the pressure, the ask — and names the parts that match the scam playbook. The decision stays with the person holding the paper. We just make sure the warning signs are said out loud.
And if something looks off, MeMe Care doesn't tell anyone to do anything. It says: "Want to check with someone you trust before you do anything?" — and reminds them who's on their trusted contact list.
Common questions.
What kinds of scam letters does MeMe Care spot?
Fake Medicare and Social Security notices, IRS impersonation, phony lottery and sweepstakes wins, charity scams, grandparent-scam follow-ups, fake invoices, and any letter asking for payment by gift card, wire, or money order. If it pressures the reader to act right now or call an unfamiliar phone number, MeMe Care says so.
Does MeMe Care tell me what to do about the letter?
No. On purpose. MeMe Care describes what it sees — including the suspicious parts — and suggests checking with someone you trust. We'll never say "pay this," "sign here," or "call them back." That's a rule built into the product.
What if the letter is real and not a scam?
MeMe Care describes a real letter plainly — what it looks like, who it's addressed to, what it says. Real mail gets a neutral read. Only the urgency, impersonation, or unusual-payment parts get flagged.
Does the photo of the letter get uploaded or saved anywhere?
The photo leaves the phone only long enough for MeMe Care to read it, then it's dropped on our end. We keep the category and timestamp — never the photo, never the words the AI read. Mail privacy is non-negotiable.
Who sees that a scam was flagged?
If a trusted contact is set up, we can send them a push notification so they can check in. They don't see the letter or the explanation — just that something was flagged. The person holding the letter stays in control of what happens next.
Also helpful
Be first to know.
MeMe Care is in private beta now — iPhone first, Android next. We'll email once when it's ready.